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Return Policy

By placing the order on our store, you accept our Return Policy.

Please make sure that the product is eligible for any claim.

We suggest you to read our Return Policies carefully before filing any claim. 

Return and Refund Policy:

Returns are only accepted after approval by our customer support. To begin a return or any other query, please contact the support team at support@poshhion.com within 7 calendar days from the date package is delivered.

Un-Used, unopened items can be returned within 7 calendar days of delivery, conditions applies.

If the item is defective/damaged or not working, please file a claim and provide a proper verification as requested by the customer support representative.

Unverified products will not be entertained with return, exchange or refund. Without verification, we can't resolve your issue.

Claims filed after 7 calendar days time window will not be accepted.

You must always consider using a trackable shipping service or purchasing shipping insurance. We do not provide a return label or pay for returns shipping.

Any product that you return must be in its original condition and packaging.

Items altered by you in any way after receiving are not eligible for return. Please keep the package return receipt with you and email us its pictures so that we can keep track of the package.

While placing the order, please be considerate of choosing the correct size, color, and other details. Please check the details twice before confirming the order to avoid any return or exchange claims afterward.

We do not accept return, exchange, and refunds of the following items:

  • Handmade Items are not refundable.
  • Personalized or customized items are not refundable.
  • Beauty, Personal care, Hair Removal & Health are not refundable.
  • Eyewear, Jewelry & Watches are not refundable.
  • All items in the Apparel and Accessories category, including Women's Intimate Apparel, Underwear, Shapewear, Socks, Dresses, Tops, Bottoms, Hats, Leggings, Bags etc. are not refundable.
  • Pre-order and print on demand products are not refundable.
  • While ordering print-on-demand products, please make sure to check the size chart and color carefully. These items are made only when the order is placed so we cannot accept any claims regarding their refund, return, or exchange.
  • Wrong size, color, style; as well as change of mind is not an acceptable reason for any claim of return, refund, or exchange.
  • Items that are bought with gift card are not eligible for return. Gift cards and store credits issued by us are not exchangeable or refundable.
  • Packages that are rejected or refused to receive upon delivery, abandoned, or packages returned outside the designated return process are not accepted as a return.
  • Priority shipping cost is not refundable in all cases.

Refunds for the returned product will be issued within 7-10 business days after the product is received at our return address. Refund will be issued to your original payment method.

If you ordered through PayPal, the refund will be issued to your PayPal account only, or if you ordered through a credit card, the refund will be issued on the same credit card. Change of account details is not accepted for refund.

If you have any question, please feel free to contact us at support@poshhion.com